We are committed to delivering your orders safely, securely, and on time with a seamless shopping experience at Royal Bridal.
At Royal Bridal, every order is carefully packed and dispatched with attention to quality and safety. Please read our shipping policy to understand order processing timelines, delivery expectations, and important shipping information.
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
During festive seasons, sales, or high-demand periods, order processing may take slightly longer than usual.
Estimated delivery timelines may vary depending on your location and courier availability.
Delivery timelines are estimates and may occasionally be affected by weather conditions, logistics delays, or unforeseen circumstances.
Shipping charges are calculated at checkout based on your delivery location, order weight, and applicable offers.
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your shipment status in real-time.
Tracking details may take up to 24 hours to become active after dispatch.
Courier partners may attempt delivery multiple times. If the package remains undelivered due to incorrect address details, unavailable recipient, or failed delivery attempts, the order may be returned to us.
Customers may be responsible for additional shipping charges for re-dispatch of returned orders.
If your package arrives damaged, tampered with, or incomplete, please contact us within 48 hours of delivery with relevant photos and order details.
We will investigate the issue and provide an appropriate resolution as quickly as possible.
Customers are responsible for providing accurate shipping information during checkout. Royal Bridal will not be responsible for delays or losses caused by incorrect or incomplete addresses.
For international orders, customs duties, taxes, or import charges (if applicable) are the responsibility of the customer and may vary according to the destination country's regulations.
If you have any questions related to your shipment, delivery, or order tracking, please contact our support team.
Email: support@royalbridal.co
Website: https://royalbridal.co/